ProfileXT

Measures the whole person:
Thinking & Reasoning skills, Occupational interests, and Behavioral traits.
Compares how closely a candidate matches a Job Match Pattern, which identifies the desired characteristics for a specific position in your company

Assess job fit, even before the interview process
Provides specific questions for the interview process
Helps your company select the best candidate from many candidates
An excellent tool for effectively leading, coaching, and training employees.

Reduce turnover
Increase productivity and efficiency
Improve profits
Hire and develop skilled, productive, and happy employees
Improve company sustainability
Improve internal and external customer service

Profiles Step One Survey II

Measures: Personal Integrity, reliability, Work Ethic, Substance Abuse Provides information about a candidate's: Past employment Employment-related problems
Illegal substance use
Theft of an employer's money, property, data, etc.
Computer, Internet, email abuse

Prescreen job candidates.
Obtain better information
Identify the best candidates
Conduct better interviews

Reduce:
Theft and fraud.
Loss of confidential information, trade secrets, and computer data.
Drug testing costs.
Absenteeism and tardiness. Turnover

Profiles Sales Indicator

Measures key qualities of successful salespeople:

• Persistence
• Self Reliance
• Energy
• Sales Drive
• Competence

Specifically for sales positions:

Conduct interviews
Assess job match
Select the best candidates
Effectively coach and train salespersons

Improve sales
Reduce turnover
Improve productivity
Reduce:

• Poor Sales Production
• Inability to Prospect Effectively
• Customer Call Reluctance
• Failure to Close Sales

Profiles Customer Service Perspective

Measures customer service characteristics and proficiencies:
-Trust
-Tact
-Empathy
-Conformity
-Focus
-Flexibility

and 2 basic proficiencies:

-Vocabulary
-Numerical Ability
-Measures how closely a person's customer service perspective is aligned with the company's customer service perspective

Specifically for customer service positions:

Conduct interviews
Assess job match
Select the best candidates.
Effectively coach and train customer service representatives.  

Reduce:
Inappropriate Messaging About Your Business.
Customer Dissatisfaction.
Legal Liability Issues.
High Employee Turnover.
Improve:
Customer Service
Productivity
Longevity

Effectively coach and motivate employees.

Profiles Team Analysis

Measures 12 factors essential for team success. Identifies team strengths and weaknesses Compares the team leader's and members' characteristics.

Build high performing teams. Increase team productivity and efficiency
Identify and address team strengths and challenges, both from an individual and team standpoint
Provide direction for the team leader on how to effectively lead the team

Achieve incredible results quickly
Allocate resources effectively
Increase team productivity, quality, effectiveness, and relationships
Reduce conflict, confusion, and frustration

Profiles CheckPoint 360° Competency Feedback System

CheckPoint 360° provides managers and leaders an opportunity to receive an evaluation of their job performance from the people around them their supervisor(s), peers, and people whose work they supervise.
The Profiles CheckPoint 360 ° Competency Feedback System addresses performance in eight skill clusters (listed below) and 8 universal competencies:

-Communication
-Leadership
-Adaptability
-Relationships
-Task Management
-Production
-Development of Others
-Personal Development

From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint specific areas for improvement.

Measure improvement over time by completing another CheckPoint 360° after a year (or more). Five or more managers' CheckPoint 360° reports can be combined to produce an Organizational Management Analysis report, which reflect a broader perspective oforganizational management.

Improve management and team effectiveness.
Increase company productivity and efficiency.
Increase training cost-effectiveness.
Improve company sustainability.
Improve internal and external customer service.